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The UPS Store

Acknowledgement.

By clicking the ‘Submit’ button below:
  • I understand that a local representative of The UPS Store franchise development team will contact me to discuss possible franchise opportunities in my area of interest. This communication is not an offer to sell a franchise. Any franchise offer is made only after The UPS Store Franchise Disclosure Document has been provided.
  • I confirm my consent to contact me on a recurring basis by telephone, email, and/or text messages for marketing purposes

  • About Us

About Us

With a dedication to innovation, convenience, and world-class personalized service, The UPS Store® provides communities with the largest network of retail shipping, postal, and business services in the country.

A woman assisting a customer inside a The UPS Store A woman assisting a customer inside a The UPS Store

Table of Contents

Why

Why The UPS Store®

Our Core Values

The original vision set forth by our founders in 1980 remains intact to this day: to offer a convenient alternative to traditional postal services, while also enabling entrepreneurs to improve their families' lives. Over time, this vision has evolved to specifically focus on aiding and empowering small business owners within the local community.

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World-Class Customer Experience

We’re committed to achieving an exceptional customer experience by offering convenience, quality, and value in every transaction.

Award metal icon

Dedication

We are dedicated to going above and beyond the expectations of its franchisees and customers.

Icon of a heart inside a house

Community Focus

We focus on helping small businesses achieve their goals to strengthen our communities from within.

The UPS Store front in the evening

Business Services

Business Services Support the Community

We are seeking franchise owners who want to provide superior customer service and want to grow with their community.

Franchise 500 2026 Ranked badge

Brand Power

The UPS Store® Brand Power

Franchise opportunities are backed by a nationally renowned brand name.

Awards & Accolades

Entrepreneur Franchise 500 2026 Ranked #1 in category badge

#1 In Category for 36 Consecutive Years

Top 100 Franchises Global Awards 2025 logo

Ranked #1

Entrepreneur Franchise 500 2026 Ranked #1 in category badge

#1 Postal & Business Center

Forbes Best Customer Service 2026

#1 in Customer Service

Entrepreneur Franchise 500 2026 Ranked badge

Ranked #6 Overall

Franchise Times TOP 400

TOP 400 Franchises

Entrepreneur Franchise 500 Best of the Best 2025

Best of the Best Franchise

Entrepreneur Franchise 500 Top Franchise for Veterans 2025 badge

Top Franchise for Veterans

The UPS Store® franchise ranked #1 in the postal and business services category for the 36th consecutive year* and has been rated one of the Top Veteran-Friendly Franchises by Entrepreneur® magazine. Awards and top rankings are a testament to our brand strength and proven business model.

* 1990-2003 listed under the Mail Boxes Etc. brand

Benefits

Benefits of Franchising with The UPS Store® Network

Being your own boss with an established brand has its benefits.

Brand Strength

Strong brand recognition and a reputation as a premier franchise system.

Locally Owned Franchise Centers

Our franchisees take pride in supporting the small businesses and customers of their communities.

Extensive Product and Service Offering

Shipping, faxing, notarizing, copying, shredding, mailboxes and many other small business services.

Advertising and Marketing Support

National advertising campaigns, co-op communications, and local store marketing efforts.

Comprehensive Training

New franchisees get in-store, online and classroom experience.

Commerce Ready Services

Corporate relationships designed to bring shipping and printing business to franchise locations.

Expansion Opportunities

Variety includes non-traditional locations like hotels, grocery stores and colleges.

Collaboration and Camaraderie

Opportunities for franchisees to network and learn from each other.

Start Small GROW BIG BY THE UPS STORE® Junior Achievement

Corporate Social Responsibility

The UPS Store® Network Gives Back

We practice our core principles daily:

  • Reliability
  • Commitment
  • Innovation
  • Community stewardship
  • Environmental sustainability

The UPS Store® network is committed to supporting causes that align with our brand as we continue to evolve as a company.

American Heart Association® Life is Why® campaign.
The Life Is Why® campaign inspires consumers to celebrate their reasons to live healthier, longer lives – by giving.

The American Heart Association® & American Stroke Association® is the nation's oldest, largest voluntary organization devoted to fighting cardiovascular diseases and stroke. They are on a mission to eradicate heart disease and educate the population how to live healthier lives.

Junior Achievement - Start Small, Grow Big Program
This program is a natural evolution for The UPS Store® as it will directly support the next generation of small business owners and entrepreneurs.

Junior Achievement programming provides school-aged children with lessons in financial literacy, work and career readiness and entrepreneurship. With over 100 local Junior Achievement offices across the country, they are the nation’s largest organization dedicated to helping young individuals succeed.

Let's Get Started

Kristin Howard

Franchisee, Michigan

The reason my husband and I decided to go into franchising and specifically with The UPS Store, is the different opportunities we're given with the business. The UPS Store has name recognition as well as opportunities to expand.

Debbie Adams

Franchisee, Kentucky

What I enjoy most about being a The UPS Store owner is working with my customers. We are the solution specialists for our customers.

Jim George

Franchisee, Illinios

My favorite part about The UPS Store network is the camaraderie with other franchisees. Everybody loves to help everybody else. You’re really part of a family.

Greg Murray

Franchisee, Florida

The interesting thing about The UPS Store is that when a customer walks through the door there's an extremely high probability that they're coming there to do something that is important to them. So at the end of the day, what we do for customers is very important and they are trusting that we are going to do it well.

See the Full Testimonial

Mariana Huberman

Franchisee, Washington, D.C.

One of the things that I love about The UPS Store franchise system is that you're not ever in this by yourself. The franchisees of The UPS Store network are great.

Heidi Morris

Franchisee, Colorado

The thing I enjoy most about being a The UPS Store franchisee is I get to get up, go to work and know that I'm helping other business owners succeed in what they're doing.

Bob Brown

Franchisee, Tennessee

Owning a The UPS Store franchise has changed my life because it's finally given me the opportunity to engage my customers and my staff and be able to take real pride in what I do. As a franchisee, we get faced with solving peoples' problems every day and we do everything we possibly can to try to help.

Marie Jensen

Franchisee, Oregon

My favorite thing about The UPS Store is the variety. I love the variety of customers, I love the variety of services; getting to know the customers, meeting their needs, finding out how we can help them accomplish what they need to accomplish and seeing how happy they are. That makes me ecstatic.

Learn More About Marie

Tad Mollnhauer

Franchisee, Florida

With the products and services that The UPS Store provides we can make a difference in people's lives and that is the best reason for being a The UPS Store owner.

Joy Batchelor

Franchisee, Idaho

What makes being a The UPS Store franchisee worthwhile at the end of the day is the customers. The customers treat us like we're family.

Paul Erchinger

Franchisee, Texas

One nice benefit of owning a The UPS Store franchise for me has been that it gives me the opportunity to be more involved in the community. As I make relationships with others it seems like no matter what the environment is, in one way or another business comes out of that and that's not my objective—it's been a secondary benefit to being involved in the community.

Chris Reminder

Franchisee, Ohio

There are several things that I really enjoy about being a The UPS Store franchisee. First and foremost it allows me to get to know the people in the local community and that is a lot of fun. We get to see people on a regular basis. We get to know their life stories. That's a lot of fun.

Bruce Jones

Franchisee, Kentucky

Since we have joined The UPS Store, our life has changed by just having more time to spend together as a family. We've been very fortunate with the stores that we have and we have a great staff that looks out for our best interest and we look out for theirs.

Lonnie Williams

Franchisee, Oklahoma

What makes The UPS Store so successful is it gives each individual an opportunity to grow with the network and just meet the challenges that are brought to them on a daily basis. Every day gives us a new opportunity to help another person, to help another small business, to answer a question and to solve a problem.

Jeff Graham

Franchisee, Alabama

I love my customers. I love my employees. I love every person, every face that comes into my store. I enjoy every day going into work and I can't see doing anything else for the rest of my life.

Stacie Stigar

Franchisee, Alaska

I think that this franchise is so successful because of all of the resources that are available to us as center owners—we have marketing materials, we have so many different opportunities for help from the home office, and it just really makes for a great franchise.

Don Pollard

Franchisee, New Jersey

I think the thing that makes this franchise successful is a number of things. First of all we have an outstanding system, we have a great product, a great brand, and we're able to attract dynamic people to run these centers and run the business. So I think when you put all that together it really provides for a winning combination.

Mary Ellen Nichols

Franchisee, Tennessee

The thing I love about the franchise is that you have the UPS name backing you but yet you also have the autonomy to make your own decisions to promote.

Laura Griffin

Franchisee, Florida

In the eight short months I've owned my The UPS Store it has really changed my life. I've gone from being an employee of someone else to being an employer of my associates. It's a big responsibility but it's exciting every day.

Sandy Scandrett

Franchisee, Wisconsin

Being a The UPS Store franchisee has improved every aspect of my life. It's very rewarding financially, professionally, and emotionally. I have a large number of regular customers who are really, really appreciative of everything we do.

Kristie Robison

Franchisee, Alabama

I would say owning a The UPS Store location has changed my life to where I have more time and flexibility. In owning your own business you get your store up and running and you get employees that you can trust that are going to help keep your store running. This allows me to attend my two boys' ball games and also travel and do things with them so it has really changed my life for the better.